CUSTOMER SERVICE- We strive for 100% customer satisfaction. If you have any concerns please email help@southernmouldingonline.com and we will respond within 1 business day. If you have received product and have any issues please include your order number in the email for faster response. If you include a phone number we will call you if necessary to help solve the issue to your complete satisfaction. For customers in Southern Mouldings Delivery area-please note that all returns of products ordered online must be returned via Fedex, UPS or US Mail. Returns cannot be processed via our trucks. For return instructions please email us at help@southernmouldingonline.com. Thank you for your business.

PRICING ERRORS- In todays digital fast paced world there may be a time when a price mistake is reflected in our store. For example a $10.00 item may show up as $0.10 due to an error during a pricing update. If this occurs, Southern Moulding Online is not obligated to ship the items to the customer. Southern Moulding Online will refund the order immediately upon discovering the error and notify the customer of the error. Thank you for your understanding.